Professional Indemnity Insurance Explained (Part 1)

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Professional indemnity insurance (PI insurance or PII) covers you or your business against claims relating to, errors, negligence, mistakes and breach of professional duty. But how much cover do I need? What is the policy excess? There’s still a lot of questions about this type of insurance. We are going to answer some of frequently asked questions to give the basis infomation you need to know.

How much cover do I need?

Only you can assess the amount of cover (limit of indemnity) appropriate for your business. In determining how much cover you need, it is important that a realistic view is taken of the potential damages and legal costs for which your business could become liable. Being under-insured can be almost as financially disastrous as being without insurance at all.
Often the level of cover that you require is determined by contractual obligations. You may have a contract with a client/customer or a new employer that states the minimum cover required. It would be prudent to check your contracts to see whether they contain clauses that dictate the level of professional indemnity insurance that you need. These limits should still be considered carefully however. Your contract may state a minimum of say £250,000 but that doesn’t necessarily mean that £250,000 of cover is appropriate for your business. It could be that you would be better protected with a limit of £1,000,000.
In addition, many professional bodies specify minimum cover limits. For example, Architects and Accountants are required to maintain professional indemnity to certain levels. We would recommend that you check with your regulatory or governing body as to whether they have any prescribled limits for this type of cover.
If you are in any doubt, always insure for higher than you think you may need and if you still have con cerns, we recommend that you consult a solicitor for legal advice as to the likely extent of your legal liabilities.

What is the limit of indemnity?

This is the maximum amount of money that a Professional Indemnity policy will pay out. It is often expressed as either ‘in the aggregate’ or ‘any one claim’.

What is in the ‘aggregate’ or ‘any one claim’ basis?

When arranging your Professional Indemnity Insurance it is important to understand that there are two fundamental ways in which the cover can be arranged. This can be crucial when you are faced with a large or multiple claims. The two ways of arranging the cover are; Aggregate basis and Any One Claim basis. As you can see from the diagrams below, with Aggregate basis your claims are all paid out of the indemnity limit whereas with Any one Claim you are entitled to the full indemnity limit for each and every claim.
Aggregate Claims Basis Aggregate
Each claim is paid out of the specified Indemnity limit and reduces the amount available for subsequent claims.
Any One Claim Basis Any One Claim
Every single claim you make during the insurance year is entitled to the FULL indemnity limit.
If you have a number of claims in a year, the Aggregate basis could mean that you run out of cover or that you do not have enough cover left in order to meet a claim in full. However, with the Any one Claim basis you do not have this issue as all claims would be met up to the indemnity limit.

What is costs and expenses in addition?

This simply means that any costs and expenses incurred in investigating or representing you would be paid in addition to the amount of damages (if any) awarded to a third party, and further that the costs and expenses will not be counted towards the limit of indemnity.

What is the retroactive date?

A Retroactive date means that a Professional Indemnity policy can provide cover for work you have done in the past.
There are two dates that are relevant for a Professional Indemnity policy. The first is the inception date (or renewal date) of the policy. This is the start date of the policy period. The second is the Retroactive date, being the date that cover operates back to.
To explain how the cover operates, it is important to understand that Professional Indemnity policies are written on what is called a ‘claims made’ basis. This means that they provide cover for claims made against you during the policy period (ie after the inception or renewal date) that relate to work that you have done at any time after the Retroactive date.
For example; A company has a professional indemnity policy that they renew on the 1st January 2010. The policy has a Retroactive date of 1st January 2002. They would be covered for claims made against them after 1st January 2010 for any work that they have done since 1st January 2002.

How do I determine the relevant retroactive date?

Normally the Retroactive date is set to correspond with the date that the business was established, to provide cover for work done since the company began trading. In the case of a new startup business, the date is often set to be the same as the inception date of the first policy that is purchased. So, a business starting on 1st Jan 2010 and buying a policy 1st Feb 2010 would generally have a retroactive date of 1st February. This matching of dates is referred to as ‘retro inception’, ie the retroactive date is set to be the same as the inception date of the policy.
However the advent of online systems allow a business (including new startups) to select and purchase a policy where the retroacive date is shown as ‘none’. Where the retroactive date is shown as such this means that there is no prior time limit for work undertaken in the past. Therefore, the policyholder would be covered for all claims made against them during their policy period that related to work undertaken by them at any time in the past (for the business shown on the schedule). Accordingly, where the schedule shows ‘none’ against the retroactive date section, this provides the widest cover in this respect.
You should therefore ensure that your professional indemnity policy accuratley specifies the relevant retroactive date for your business. Without a date being specified (or ‘none’) you will only be covered for claims made during the policy period and relating to work that occurs after the inception date of the policy.

What is the policy excess?

This is the first amount of every claim that is uninsured. It generally applies to each and every claim, but it can occasionally be aggregated or deleted entirely.

What is a professional?

Previously clearly defined and distinct, the responsibilities of the professional have changed. Traditionally, people like Accountants, Surveyors, Engineers, Solicitors and Architects, the mainstream professions, were regarded as ‘professionals’. Modern reliance upon services provided by others and the increased use by business of outside consultants has increased the scope of this term and a professional is now often regarded as any person who offers ‘specialist advice or services’.

What is breach of duty?

A typical Professional Indemnity policy will provide indemnity to the insured’, against loss arising from any claim or claims for breach of duty which may be made and reported to the insurers during the policy period by reason of any neglect, error or omissions committed in the conduct of the insured’s professional business…’ Some policies are more tightly worded.

What is civil liability?

Some Professional Indemnity policies go further than the standard cover and provide indemnity to the insured “for any civil liability whatsoever…”. This covers such areas as breach of contract, libel and slander (some standard policies may include libel and slander as extensions to the policy wordings).
Because the operative clause of a “civil liability” policy is so wide, there is normally a long list of exclusions in order to exclude liabilities that should be covered elsewhere – otherwise things like Employers Liability (EL) and Public Liability (PL) might be covered. Some inexperienced Professional Indemnity insurers have got this very wrong in the past and inadvertently picked up EL cover under a PI policy.
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